The Problem What We Fix Case Studies Book a call

FOR OWNER-OPERATED BUSINESSES · 5 TO 50 STAFF

Your team is spending hours each week on work that should already be automatic.

We review how your business runs, identify where time is going, and build the workflows to get it back. Fixed scope. Fixed price.

Run the Time & Cost Leak Calculator See the 3-step process

30 minutes. No preparation needed.

· Inquiry Automation · Booking Communication · Client Follow-Up · Multilingual Messaging · Staff Knowledge Systems · Built to Run Without You · Real-World Workflows · Inquiry Automation · Booking Communication · Client Follow-Up · Multilingual Messaging · Staff Knowledge Systems · Built to Run Without You · Real-World Workflows

HOW WE WORK

We don't start with solutions.
We start with your calendar.

Every engagement begins with a Business Systems Review — because we won't recommend something we haven't diagnosed first. We map how work actually moves through your business before proposing any changes.

We work with a small number of clients at a time. That means you get direct attention from the people doing the work — not a junior running a template.

Small practice. Focused work. No handoffs.

Most owner-operated businesses come to us when...

They are busy all day, but bookings and operations still feel messy.

Your website looks acceptable but underperforms. Admin keeps spilling into evenings. Tools are patched together and everyone feels the friction, but no one knows what to fix first. That is exactly what we diagnose and fix.

📬

Inquiries pile up faster than you can respond

Busy periods push your inbox past capacity. Every slow reply is a potential client you didn't win.

🔁

Your team answers the same questions on repeat

Pricing, availability, what to expect — all day, every day.

📅

Follow-ups get forgotten

Confirmations, reminders, review requests — they only go out when someone remembers to send them.

🧠

How things work lives in one person's head

When they're sick or away, everything has to be re-explained from scratch.

🌐

International clients get slower responses

Messages in other languages get slower, less confident replies — or none at all.

🔧

Your tools don't talk to each other

Bookings in one system, emails in another. Every handoff is a manual step.

Time leaks draining your week

  • Copying data between tools by hand
  • Answering repetitive customer questions
  • Chasing bookings and unanswered enquiries
  • Sending manual follow-ups and reminders
  • Coordinating staff across tools and channels
  • Re-explaining processes every time someone's away

Most of this is not a staffing problem. It is a systems problem.

Built from real operational experience.
Designed to remove the manual work slowing your business down.

Who this is for

Best for owner-run teams with too much manual work.

We work best with businesses that already have demand, but are losing time and bookings because their website and systems are outdated, disconnected, or hard to run.

Service businesses under admin pressure

Owner-operated service businesses

You are juggling sales, service delivery, and operations with a small team. Inquiries, scheduling, follow-ups, and client communication are eating your day.

  • Insurance & mortgage brokers
  • Medical spas & aesthetic clinics
  • Tradespeople — electricians, carpenters, contractors
  • Professional services firms

Independent insurance agencies

AI workflow review for insurance

Quote follow-up, renewal communications, client intake, and internal SOPs — mapped and automated in a focused sprint.

  • Independent agencies · 5 to 30 staff
  • High email and follow-up volume
  • AI-curious, not AI-committed

Experience operators with booking friction

Dive, surf, ski, and tour operators

You run a high-touch operation with seasonal peaks, multilingual guests, and limited admin capacity where missed follow-up quickly turns into missed revenue.

  • Dive centres & liveaboard operators
  • Surf schools & ski schools
  • Tour operators & activity businesses
  • Resort & lodge operations

What we fix

Website, booking flow, and operations
built around your real day-to-day.

No vague digital projects. We focus on the parts of your business that impact revenue and time: how customers reach you, how quickly you respond, and how efficiently your team runs day to day.

01

Website and conversion
improvements

Clearer pages, stronger inquiry paths, and fewer drop-offs between the first visit and someone contacting or buying from you.

02

Faster response and follow-up

Customer inquiries are handled quickly and consistently across email, forms, and messaging channels.

03

Less manual admin every day

Repetitive tasks are handled by simple workflows so your team can focus on customers instead of busywork.

04

Connected tools and cleaner handoffs

No more copy-paste between systems, missing information, or broken steps between sales, admin, and operations.

05

Clear visibility for the owner

You can see where leads turn into customers, where they drop off, and where time is still being lost.

06

Systems your team can actually use

Practical workflows built for real day-to-day operations - not fragile setups that only consultants understand.

Three-step process

Free consultation to implementation.
Clear, practical, and fixed-scope.

Start with a free discovery call, move into a paid Business Systems Review with a full review report, then implement the top priorities in a focused sprint.

01

30-minute consultation

30-minute consultation

In a short call, we look at how customers reach you, how work moves through your business, and where time or bookings may be slipping through the cracks.

02

Business Systems Review — CHF 950

Business Systems Review

A 90-minute structured review with a full review report, discovered bottlenecks, estimated time and cost savings per bottleneck, and practical next steps.

03

Implementation Sprint — CHF 3,500

Implementation Sprint

We build and deliver the priority fixes identified in the review — automation workflows, intake forms, follow-up sequences, and prompt libraries — fully tested and handed off to your team with documentation. Built in 2–3 weeks. Fixed price.

NEXT STEP

Find out what’s fixable — and what it’s worth fixing.

You’ll know the three biggest leaks in your operation and the cost to fix them.

Book a call

10+ years of operational and commercial experience across SaaS, service businesses, and international operations — applied to the systems problems your team faces every day.

Gamper Klimmek Consulting

Founder-led · Operator-grounded · Implementation-focused

10+ Years Building & Running Operations SaaS Startups · Tour Operations · Service Businesses Former Operator — Not a Traditional Consultant

Why owners trust us

Built by people who've run real operations.

Most consultants explain operations from slides. This perspective is built from real businesses run under real pressure, from inquiry handling and staffing to delivery and customer experience. That practical background changes the quality of the solution.

From Silicon Valley software sales to dive operations across four continents and back into European SaaS, this work is built on what actually holds up when teams are busy and systems are messy. That operator lens shapes every systems review and implementation.

Read the full story

Meet the Founder

Operator background. Not agency background.

Jessica Gamper Klimmek

Founder · AI Implementation & Strategy

Jessica Gamper Klimmek brings together an unusual combination of experience: Silicon Valley software sales, years of hands-on operational work across international service businesses, and more recent work across SaaS, marketing, and AI-driven systems. That mix shapes every client engagement — practical, commercial, and grounded in how businesses actually run.

Silicon Valley Background Operations Experience SaaS Sales & Marketing Based in Lucerne AI Implementation
LinkedIn →

How we approach problems

What this looks like in practice.
Not theory.

Three short case studies showing how we remove manual work, tighten lead handling, and improve customer communication in real businesses. Select what is relevant and we will send it to your inbox.

🗺️

Lead Qualification

300 Companies. Under an Hour.

How we used AI to qualify a full tradeshow exhibitor list and walked in knowing exactly who to talk to — before the doors opened.

15h Saved on qualification
🎯

Lead Generation

One Week of Research. Done in 15 Minutes.

How we built a no-code AI lead scraper that generated 500+ qualified contacts in the diving industry — reusable every time.

1 week Saved on lead research
💬

Customer Automation

A Full-Time Customer Assistant. Built in 3 Hours.

How we built a multilingual chatbot that answers recurring customer questions around the clock — without adding headcount.

3h To build a live AI assistant

Send them to my inbox

Select one, two, or all three above — then enter your details and we'll send your selected case studies by email.

Select at least one case study above

INTRODUCTORY CONSULTATION

Book a 30-minute consultation

In a short call, we look at how customers reach you, how work moves through your business, and where time or bookings may be slipping through the cracks.

By the end of the conversation you will know whether improving your systems could meaningfully save time, reduce friction, or help you convert more of the demand you already have.

  • 1Book a 30-minute call. Choose a time that works for you. No preparation needed.
  • 2Walk through how your business currently runs. We look at how customers contact you, how requests are handled, and where manual tasks or delays slow things down.
  • 3Identify the biggest opportunities. We highlight where better systems or automation could have the biggest impact.
  • 4Decide whether a deeper review makes sense. If there is clear opportunity, the next step is a structured Business Systems Review with a full review report, discovered bottlenecks, and estimated time and cost savings per bottleneck.
Book a 30-minute consultation

BUSINESS SYSTEMS REVIEW

Get a clear view of where your business is losing time

  • ✓90-minute structured review
  • ✓Overview of how inquiries and bookings currently move through your business
  • ✓Three prioritised improvement opportunities
  • ✓Estimated time savings per opportunity
  • ✓Practical tool recommendations
  • ✓Full review report with bottlenecks, time and cost savings estimates, and prioritised next steps
Price CHF 950 fixed price

This is where we turn observations into a clear improvement plan.

Book your Business Systems Review

Best as the next step after your free consultation.

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